Contact
we are here to welcome you
Talk to us. We answer today.
For reservations, private events or experience inquiries, write us. Front desk 8 am – 10 pm, bilingual team, replies within two business hours.
Hours
- Front desk8 am – 10 pm
- Check-infrom 2 pm
- Check-outuntil noon
- Gastrobar2 pm – 10 pm · Wednesday to Monday (closed Tuesday)
Address
Rua Dr. Júlio Otoni, 254Santa Teresa, Rio de Janeiro — RJ
What to expect
We serve in Portuguese, English and Spanish — concierge with no language barriers.
Dedicated concierge on the same number throughout your stay — no chatbot, no transfers.
Messages answered within two business hours (front desk on WhatsApp, 8 am – 10 pm).